About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

What we do

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Providing urgent patient care in our community.

Providing urgent patient care in our community.

Since joining Wellington Free four and a half years ago, Abby has continued to extend her clinical expertise, most recently being signed off as an Extended Care Paramedic.

Abby - CPA and ECP

“You’re always learning in this job and that will never stop regardless of the role you do.” 

What piqued her interest in upskilling was the ability to treat patients in their own communities. 

As an Extended Care Paramedic, Abby is part of our Urgent Community Care team who use response cars instead of ambulances. 

Based in either Porirua or Kāpiti, Abby has the ability to use local pathways and her own extended clinical expertise to help treat patients at home; this helps reduce unnecessary trips to the emergency department. 

“I really enjoy all the extra assessment skills and techniques I have learnt that help me investigate and diagnose more thoroughly. To be able to liaise with GPs and medical centres to formulate appropriate plans for patients is great too.” 

Abby loves the variety in her roles, saying: “As a frontline paramedic, I start each shift never knowing what it will entail; as Clinical Paramedic Advisor in our 111 emergency communications centre, my clinical practice and decision making skills are enhanced; and as an Extended Care Paramedic, I get to meet and care for people in my community.” 

If that wasn’t enough, Abby also works casually as an assistant tutor for the Paramedicine Degree at Whitireia – and hopes to do more teaching in the future.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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