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We are the only emergency ambulance service in Greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in Greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Holidays Act Remediation

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Holidays Act Remediation

Wellington Free Ambulance is not unique in having to remediate leave payments. Many companies across New Zealand have been addressing issues with leave payment calculations to ensure they're compliant with the Holidays Act 2003.

We're committed to addressing these issues and are currently undergoing Holidays Act Remediation to determine if there are any historical underpayments for current and former Wellington Free Ambulance employees. 

We want to hear from you

All current employees can find out more information on our employee intranet. 

If you were formerly employed by Wellington Free Ambulance from 1 September 2017, we would like to hear from you. Please email us at [email protected] so we can send you more information on the work underway and answer any questions you may have.

We'll also be reaching out to former employees using their last known contact details, so please feel free to share this information with any former employees you may be in touch with. 

If the remediation process finds that you're due a remediation payment, we'll need to get some details from you. Your current IRD number, bank, identity and contact details will be needed so we can process your payment. Please complete this form and email it to us at [email protected], along with any supporting attachments. 

All information provided to us is treated in accordance with the Privacy Act.

Have questions?

Please contact us at [email protected] 

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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