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We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

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We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

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Nice One! Winter 2021

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Nice One! Winter 2021

31 May 2021

Nice One! Winter 2021

Our winter 2021 Nice One! magazine is now out!

Paramedic Mike and call taker Emma with mum Hayley, baby Freya and dadLuke

We’re the ones here for you and we love sharing what’s been happening at Wellington Free Ambulance.

Check out the Winter 2021 Nice One! magazine to read about the safe delivery of baby Freya over the phone by Emergency Medical Call Taker Emma, before Paramedic Mike arrived, Graduate Intern Lee's first year out on the road, revolutionary care with on-the-spot blood tests by our Extended Care Paramedics and paying it forward with legacy giving by one of our fantastic supporters Steph.  

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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