About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

What we do

Our news

Nice One! June 2020

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Nice One! June 2020

12 June 2020

Our June 2020 Nice One! magazine is out!

Paramedic Katie pulling a stretcher.

We’re the ones here for you and we love sharing what’s been happening in and around Wellington Free Ambulance.

Check out the June 2020 Nice One! magazine here to read about cardiac arrest survivor Mike and how we helped him, Graduate Intern Hamish Emery first year out on the road, our response to COVID-19, and what our Co-Response Team have been up to recently.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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To contact Wellington Free Ambulance
(04) 499 99 09

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Please contact us to discuss other options for being in touch. 

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa
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