About us

We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

Our news

Nice One! June 2020

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Nice One! June 2020

12 June 2020

Our June 2020 Nice One! magazine is out!

Paramedic Katie pulling a stretcher.

We’re the ones here for you and we love sharing what’s been happening in and around Wellington Free Ambulance.

Check out the June 2020 Nice One! magazine here to read about cardiac arrest survivor Mike and how we helped him, Graduate Intern Hamish Emery first year out on the road, our response to COVID-19, and what our Co-Response Team have been up to recently.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

Be treated with respect
Be fully informed
Freedom from discrimination, coercion, harassment and exploitation
dignity and independence
Services of an appropriate standard
Effective communication
Be fully informed
Make an informed choice and give informed consent
Support
Respect of teaching or research
Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial

To contact Wellington Free Ambulance

General Inquiries

Please contact us to discuss other options for being in touch.

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries: 021 348 571

In an emergency dial

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Did you know
We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa