About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

Get Involved

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

What we do

Our news

National Volunteer Week: Alex Dean

National Volunteer Week: Alex Dean

For Alex Dean, a community really feels like a community when people have the chance to get together socially and enjoy themselves – whether that’s at a sports game, recreational events, concert, or school fair.

However, none of these events would happen without Wellington Free volunteers helping keep people safe, and that’s why Alex is extremely proud to be part of the Wellington Free team.

Alex is one of a number of volunteer Event Medics who are trained first responders, helping keep you and your family safe at community events.

If things get serious, Event Medics will also look after you until one of our frontline emergency ambulances arrive.

Though he has only been with Wellington Free since December 2018, Alex has been very active and loves working with his community.

“I decided to apply to become a volunteer with Wellington Free as I really admire the work they do, and was keen to make a contribution to that in some way. I also felt the need to do something with my spare time that contributed to my community,” Alex says.

Highlights for Alex so far include all the amazing people he has met along the way.

“These are all people who give their time for others, who care about people, and I always feel richer for having spent a few hours with them.

“Everybody I have worked with has taught me something and the caring way they deal with their patients is nothing short of inspirational,” he says.

Alex also loves the interactions with the children that come up and talk to him because he is in uniform or in the ambulance.

“Whether it is giving them a plaster, helping them with something more serious, or just showing them around the ambulance, it is cool to see them getting excited about  it.”

Volunteering for Wellington Free is certainly a commitment and Alex explains it takes time to complete the studies and attend the clinical and driving courses.

“You definitely need to attend events regularly to maintain familiarity and confidence with the ambulance, where things are, and how to respond to the different situations,” he says.

In terms of balancing being an Event Medic and personal life, Alex says it is simply a case of priorities.

“I believe it is important, so I make the time. It is rewarding, and I feel good afterwards, even if I have been out for 9-10 hours by the time I get back and half my weekend is gone – it feels like time well spent,” he says.

Though Alex is pretty new to Wellington Free, he is looking forward to making a much bigger contribution to the organisation and his community over the next few years.

If you’d like to join Alex and the Event Medic team, visit our website for more information: www.wfa.org.nz/volunteer.

{{contactForm.introTitle}}

Hide

{{contactForm.optionSelected ? contactForm.optionSelected.introText : contactForm.options[0].introText}}

{{contactForm.fieldErrors.Name}}
{{contactForm.fieldErrors.Email}}
{{contactForm.fieldErrors.Message}}
Submit

You Rights & More info

Back

Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

{{contactForm.fieldErrors.Name}}
{{contactForm.fieldErrors.Email}}
{{contactForm.fieldErrors.Message}}
Submit

Message sent

Case ID: {{contactForm.caseID}}

{{contactForm.thanksText}}

Close window