About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

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Our news

Annual Impact Report 2023 - 2024

Annual Impact Report 2023 - 2024

Annual Impact Report 2023 - 2024

Wellington Free Ambulance was founded on the vision of an equitable and accessible health service for all – a legacy that lives strong for the people of Greater Wellington and Wairarapa to this day.

We are privileged to reflect on our mahi for the financial year 1 July 2023 to 30 June 2024 through our annual Impact Report, marked by the release of Kia ora te Tangata Strategy 2030, which sets our direction for the future.  This annual Impact Report for 2023 - 2024 demonstrates our impact through the stories of our work and achievements, and the people and supporters who make it possible. 

“Behind every interaction with someone needing our services, is our dedicated workforce who share the collective goal of equitable treatment for all, and behind them are the models of care, systems and infrastructure that enable them to do what they do. In a time when Wellington Free Ambulance’s demand is at its highest, I am proud of what we have accomplished together to work towards our strategic goals.” 

- Dave Robinson, Chief Executive 

Read our annual Impact Report 2023 - 2024

 

 

Watch the impact we made in 2023 - 2024

Featuring our latest stats and heartfelt stories from members of our team, this video highlights the moments that make us proud to be here for our community.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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