About us

We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

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We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

What we do

Our news

Annual Impact Report 2022 - 2023

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Annual Impact Report 2022 - 2023

28 November 2023

Annual Impact Report 2022 - 2023

You can now read our Annual Impact Report for 2022 to 2023. This report acknowledges our achievements over the last financial year across all areas of our service. It features stories about our people and our patients and covers just some of the unique challenges we've faced.

A group of men and women in green Wellington Free Ambulance uniform stand in front of an ambulance

Photo shows our 2022 - 2023 new graduate intake.

Read our Annual Impact Report 2022 - 2023

Thanks go to our supporters who give generously to help keep our services free. Please know we would not be able to achieve the highlights shared here, or remain uniquely free, without your kindness and support.

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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(04) 499 99 09

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Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa
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