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An ongoing love for the job

An ongoing love for the job

After 20 years working at Wellington Free Ambulance, Rebecca continues to love what she does and those she gets to work with – especially her patients.

ICP Rebecca

Rebecca is one of our highly skilled Intensive Care Paramedics (ICP). With her advanced clinical skillset, it’s her job to provide medical assessment, treatment and care for critically unwell patients with significant illness or injury.

“I love my job! It’s exciting work where no two days are the same and it’s a privilege — a real privilege – to meet people often in their hardest hours and make a difference,” Rebecca says.

Rebecca always wanted to work in medical after meeting a paramedic as part of her work in road safety.

“I had already ruled out being a doctor or nurse, but thought how awesome it would be to become a paramedic,” she says.

So Rebecca signed up as a volunteer at Wellington Free in October 2000 and started helping where she could to get a feel for the line of work.

Back then the process was a little different but Rebecca continued worked through the training until she was finally offered a permanent role a few years later.

Since then Rebecca has continued to pursue further training to advance herself as a clinician.

“As you work your way up the ladder and gain more skills, you also become better at the basics which is helpful.”

Rebecca says initially some jobs can be hard because everyone’s emergency is different.

“You have to be able to think three steps ahead of yourself and only intervene when you have to. That and be able to reassure patients that it’s going to be ok as well as educate them on what’s going on.”

But through all this, it is the work Rebecca gets to be a part of that’s kept her going.

“From the jobs that require lights and sirens, to all the other types of calls we attend; it’s all fascinating!

It’s humbling because everyday people trust us to help them with whatever they are going through at the time,” she says.

Amongst all the work, there’s also the people she works with.

“I find it very rewarding to see my colleagues grow and it’s incredible to be part of their journeys." 

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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