About Us

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

Get Involved

We are the only emergency ambulance service in greater Wellington and the Wairarapa, and the only ones in the country who are free.

What we do

Our news

At-home activities for the kids!

At-home activities for the kids!

As we continue to ensure our patients, staff and community are safe, we wanted to make sure you and your family had some fun while at home.

DIY ambulance from Wellington Free Ambulance

We’ve prepared some activities you can download and print off - check them out below.

Do remember we are here for you. If you ring 111 we, along with Fire and Emergency NZ and New Zealand Police will continue to respond to emergencies. However please only call 111 if you are facing an emergency. 

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.


Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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