About Us

We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

Get Involved

We're the only emergency ambulance service in Greater Wellington and Wairarapa and our services are uniquely free of charge, a founding value that we're really proud of.

What we do

Our news

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Our news

These are our people and our stories. It's a privilege to share the experiences of people who have used Wellington Free Ambulance services and also to introduce you to our team and our supporters.

If you would like to share your story with us, please email [email protected]

For all urgent media enquiries, please contact our communications team on 021 348 571 or email [email protected]

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You Rights & More info

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Your Rights

As our patient, and under the Health and Disability Commissioner’s Code of Rights, you have the right to:

  • Be treated with respect
  • Be fully informed
  • Freedom from discrimination, coercion, harassment and exploitation
  • dignity and independence
  • Services of an appropriate standard
  • Effective communication
  • Be fully informed
  • Make an informed choice and give informed consent
  • Support
  • Respect of teaching or research
  • Complain

If we don’t respect these, let us know and we’ll do everything we can to put it right.

Support in the process

If you need support or help with making a complaint, you can contact the office of the Health and Disability Commissioner and ask for an advocate.

www.hdc.org.nz
0800 555 050

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In an emergency dial
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To contact Wellington Free Ambulance
(04) 499 99 09

General Inquiries

Please contact us to discuss other options for being in touch. 

Phone: (04) 499 99 09
Fax: (04) 499 3777
Address: 19 Davis Street, Thorndon 6011
Postal address: PO Box 601, Wellington 6140
Media enquiries:  021 348 571
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We are proudly the only emergency ambulance service for Greater Wellington & Wairarapa
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